The benefits of the Elite Package includes:

• Greater peace of mind that comes from knowing we will proactively monitor your infrastructure desktops, servers and devices on an around-the-clock basis

• Single point of contact for all of your infrastructure and vendor management needs

• Single service provider versus multiple vendors for greater accountability and economies of scale

• Defined Services Level Agreement (for service delivery)

• Predictable service costs for budgeting purposes via our fixed fee and unlimited IT support plans

• Cost avoidance of building, maintaining and supporting an internal management and reporting systems, tools and applications

• Considerably Lower Total Cost Ownership (TCO) with a more complete and comprehensive service coverage leveraging the best technology tools currently available within our marketplace.

As a leading managed services provider, our Elite Package service offering addresses the challenges and issues faced by most business and can include the following tasks:

• Voice Access and Networking
• Integrated Access
• IP Address Management
• Remote Access
• Network, Desktop and Device Monitoring Services
• Network Element Management
• Network Management Services
• Fault Performance Management
• Configuration Management
• Router Services
• Server Services
• VPN / IP-VPN
• VoIP Service
• Wireless LAN (WLAN)
• Asset Management
• Videoconferencing
• IP-PBX Applications
• Hosted IP-PBX Applications
• Voice Security
• Firewalls
• Intrusion Detection
• Vulnerability Scanning
• Incident Management
• Telecom Services
• Anti-Virus, Malware and Spam Management
• Secure Messaging to include E-mail
• Threat Assessment Monitoring
• Business Continuity Service
• Software and Hardware as a Service (SaaS)
• Video as a Service (MVaaS)
• Hosted Video as a Service (HVaaS)
• Network and Endpoint Security

Please contact us anytime to receive a complementary analysis to determine which IT Managed Service Package is right for your company.