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A critical element of IT operations is the distributed environment providing end-user computing services. The rapid development of desktop technology and mobile solutions, coupled with the diversity of user needs makes end-user solutions difficult to manage and a challenge to support.
Total costs of ownership are consequently hard to control. Technical Integration Services utilizes standard tools, technologies and processes to provide customized solutions for organizations who wish to focus their IT efforts on core business issues and allow a trusted partner to take on the day-to-day management of desktop and mobile end-user solutions as well as their longer term transformation in line with business needs. |
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End-User Services include |
- Deployment services: Needs analysis and definition of strategy and standards, implementation planning, order management and procurement, pre-install preparation, initial rollout, ongoing installs, moves, adds and changes, as well as technology refreshes.
- User support services: Integrated helpdesk services, education and training, and desk side assistance to maximise user productivity and satisfaction.
- Network services: Ensuring that networks remain stable, available and operate at peak efficiency. Services include software distribution, server administration, LAN/WAN integration and internet services.
- Management services: Ensuring that applications, data and technology assets are protected and managed efficiently. Management services cover security, backup and recovery, disaster recovery and life cycle asset management and tracking.
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Our Commintment |
| Technical Integration Services is committed to providing you with peace of mind. |
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